If you have any complaints regarding the quality of the finished product or the speed of delivery of the order, please immediately notify us of this in one of three ways:
1. To leave a comment on our site avtosushi.ru in the section YOUR OPINION.
2. Call the hotline-8-800-100-11-37
3. To write in the official group VK in the section "Discussion, Your comments and suggestions" - https://vk.com/avtosushi_avtopizza
The faster you inform us about the situation, the faster it will be solved (but no more than 24 hours from the moment of receiving feedback).
A prerequisite for the consideration of claims is the provision of the following information:
- Your name
- Delivery address (city, street, house and apartment/office number)
- The cafe where you placed your order
- The phone number that was specified as a contact number when ordering
- Composition of your order
- Check and/or its number
- The essence of the claim
- The product itself or photo
What could be the reason for refusal in the analysis and decision on your claim:
1. No one item (depending on the nature of the claim)
2. Limitation period (claims concerning the quality of products are considered within a day from the date of receipt of the order)
We constantly care about quality control and maintaining a high level of service. We will be very grateful for your feedback. This is the only way we can become better and make our customers a little happier.
Always Yours, "Avtosushi and Avtopizza"!